Senior Office Services & Hospitality Specialist

K2 Services; West Conshohocken (PA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Senior Service Specialist to deliver high-level administrative and operational support across client environments, ensuring outstanding service and client satisfaction. This on-site role covers mail, copy, print, hospitality, facilities, reception and office support operations.

The Senior Service Specialist serves as a key on-site resource, handling complex service requests, coordinating day-to-day operations and maintaining professionalism and efficiency in line

Qualifications

• High School Diploma or GED required.
• Minimum of 1-year professional level work experience in a production/office services setting.
• Experience in client service-oriented roles preferred.
• Proficient with Microsoft Office (Word/Outlook/Excel).
• Ability to multitask with attention to detail.
• Ability to resolve issues with professionalism and tact.
• Ability to lift or move up to 40 lbs and carry 75 lbs.
• Ability to stand or sit for extended periods.

Responsibilities

• Hospitality Services: coordinate conference rooms, common areas, kitchens, and catering orders.
• AV Set-ups: check equipment before meetings and coordinate with help desk for troubleshooting.
• Floor Coordination: maintain copy rooms and stock supplies; basic daily maintenance.
• Copy Services: produce copy, print, and scan projects per instructions.
• Mail Services: prepare outgoing mail, labels, postage, sort and log packages.
• Facilities Services: assist with small moves, cleaning, and equipment concerns.
• Handle client complaints and complex service requests as they arise.
• Perform other duties as requested.

Skills

Multitasking

Attention to detail

Professionalism

Tact

Education

High School Diploma or GED

Tools

MS Word

Outlook

Excel

Job description

Opensity Solutions is seeking a Senior Service Specialist to deliver high-level administrative and operational support across client environments, ensuring outstanding service and client satisfaction. This on-site role covers mail, copy, print, hospitality, facilities, reception and office support operations.

The Senior Service Specialist serves as a key on-site resource, handling complex service requests, coordinating day-to-day operations and maintaining professionalism and efficiency in line