Senior Office & Service Operations Specialist

K2 Services; West Palm Beach (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a Senior Service Specialist to provide high‑level administrative and operational support across client environments on-site, ensuring exceptional service delivery and client satisfaction.

You will handle mail, copy, print, reception, hospitality, facilities, and office coordination, serve as the first contact for visitors, and assist with workflow coordination while upholding confidentiality and standards.

Qualifications

• 2–4 years of experience in administrative support, office services, hospitality, facilities coordination, or client service environments.
• Experience supporting corporate, legal, professional services, or high-volume client environments preferred.
• Prior experience handling mail services, print/copy operations, reception, or facilities support is highly desirable.

Responsibilities

• Administrative & Operational Support Services: Provide administrative and operational support services including copy, print, scan, mail, reception, hospitality, facilities, and office coordination functions.
• Reception & Client Service: Serve as a professional first point of contact by greeting visitors, answering incoming calls, and directing inquiries appropriately.
• Hospitality & Facilities Coordination: Coordinate conference room setup, hospitality services, catering support, and meeting room readiness.
• Workflow Coordination & Quality Assurance: Independently manage assigned production and operational tasks while meeting deadlines and maintaining service quality standards.

Skills

Customer service

Organizational skills

Multitasking

Communication

MS Office

Professional demeanor

Confidentiality

Education

High School Diploma or GED

Job description

Opensity Solutions is seeking a Senior Service Specialist to provide high‑level administrative and operational support across client environments on-site, ensuring exceptional service delivery and client satisfaction.

You will handle mail, copy, print, reception, hospitality, facilities, and office coordination, serve as the first contact for visitors, and assist with workflow coordination while upholding confidentiality and standards.