Client Experience & Office Operations Lead

K2 Services; Fort Lauderdale (FL); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Senior Service Specialist to deliver high-quality on-site administrative and operational support within a client office environment. You will handle mail, copy/print production, reception, hospitality, facilities support and general office coordination while maintaining a professional workplace experience for clients and visitors.

The role requires strong customer service, multitasking, and attention to detail in a fast-paced environment.

Qualifications

• 1+ year of experience in customer service or office support.
• Strong communication and professional demeanor.
• Ability to multitask in a fast-paced environment.
• Willingness to lift up to 40 lbs.
• Physical tasks as required.

Responsibilities

• Sort, meter, distribute and track mail in client environments.
• Complete copy, print, and scan requests with accuracy.
• Answer phone calls and greet visitors; manage front desk operations.
• Coordinate conference room setup and hospitality tasks.
• Support facilities tasks and maintain office organization.
• Monitor equipment and report maintenance needs.

Skills

Customer service

Multitasking

Attention to detail

Professional communication

Tools

Microsoft Office

Job description

Opensity Solutions is seeking a Senior Service Specialist to deliver high-quality on-site administrative and operational support within a client office environment. You will handle mail, copy/print production, reception, hospitality, facilities support and general office coordination while maintaining a professional workplace experience for clients and visitors.

The role requires strong customer service, multitasking, and attention to detail in a fast-paced environment.