Senior Office Assistant - Records, Scheduling & Public Support

Fort Bend County; Richmond (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

Fort Bend County is seeking a motivated administrative assistant to support the Fire Marshal’s Office. This on-site role involves accurate record-keeping and strong customer service for county residents.

Responsibilities include creating and organizing case and incident files, handling office communications, scheduling inspections, processing plans and payments, responding to open records requests, and assisting with monthly reporting and emergency management duties during disasters as directed.

Qualifications

• High School Diploma/GED.
• 2 years job related experience.
• Good computer and typing skills (minimum 40 WPM), Experience with Microsoft Word and Excel.
• Strong verbal and written communication skills; interpersonal skills.
• Strong public relations skills; ability to work under deadlines.
• Bi- lingual (Spanish) preferred.
• Valid Drivers License.

Responsibilities

• Creates case and incident files and reports; combines all information to create a complete case file.
• Maintains office communication and correspondence; answers phones, communicates messages to the appropriate recipient.
• Schedules Inspectors and Investigators appointments and life safety inspections; communicates with the customer to schedule prompt inspections and meetings as needed per each inspector/investigator.
• Creates, organizes, and maintains files for records; creates new files for new projects and ensures the information is accurate.
• Processes plans and payments for the inspection division; ensures accurate plans log for plans received and communicates with customers for status updates.
• Responds to open records and any inquiries related to the Fire Marshal’s Office.
• Assists with monthly reports and entry into the Records Management System for the department.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Skills

Typing 40 wpm

Microsoft Word

Microsoft Excel

Bilingual Spanish

Education

High School Diploma/GED

Job description

Fort Bend County is seeking a motivated administrative assistant to support the Fire Marshal’s Office. This on-site role involves accurate record-keeping and strong customer service for county residents.

Responsibilities include creating and organizing case and incident files, handling office communications, scheduling inspections, processing plans and payments, responding to open records requests, and assisting with monthly reporting and emergency management duties during disasters as directed.