Public Records & Office Support Specialist

Fort Bend; Richmond, Northern (TX, KY); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

TCDRS retirement

Great benefits

Job summary

Fort Bend County in Texas seeks a detail-oriented administrative support specialist to create and maintain case and incident files, answer phones, and assist citizens daily. The role schedules inspections, processes payments, and handles records while supporting emergency management tasks as needed by county managers.

This position requires a high school diploma, 2 years of related experience, strong typing (40 WPM), and proficiency in MS Word/Excel.

Qualifications

• High School diploma or GED.
• 2 years related experience.
• Good computer and typing skills (minimum 40 WPM).
• Experience with Microsoft Word and Excel.
• Strong verbal and written communication skills; interpersonal skills and ability to deal effectively with others.
• Strong public relations skills; Good organizational skills, ability to prioritize own work and complete tasks within tight deadlines, multi-tasker.
• Bi- lingual (Spanish) preferred.
• Valid Driver's License.

Responsibilities

• Creates case and incident files and reports; combines all information to create a complete case file.
• Maintains office communication and correspondence; answers phones, communicates messages to the appropriate recipient.
• Assists customers and citizens of the county daily.
• Schedules Inspectors and Investigators appointments and life safety inspections; communicates with the customer to schedule prompt inspections and meetings as needed per each inspector/investigator.
• Creates, organizes, and maintains files for records; creates new files for new projects and ensures the information is accurate.
• Processes plans and payments for the inspection division; ensures accurate plans log for plans received and communicates with customers for status updates.
• Responds to open records and any inquiries related to the Fire Marshal’s Office.
• Assists with monthly reports and entry into the Records Management System for the department.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Skills

Typing 40 WPM

Verbal and written communication

Public relations

Organizational skills

Bilingual Spanish (preferred)

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Fort Bend County in Texas seeks a detail-oriented administrative support specialist to create and maintain case and incident files, answer phones, and assist citizens daily. The role schedules inspections, processes payments, and handles records while supporting emergency management tasks as needed by county managers.

This position requires a high school diploma, 2 years of related experience, strong typing (40 WPM), and proficiency in MS Word/Excel.