Sr. Office Assistant - Fire Marshal's Office

Fort Bend County; United States; On-site; USD 46,820,000 - 58,540,000; Full time

Benefits offered by this job

TCDRS retirement system

Benefits package

Job summary

Fort Bend County Fire Marshal’s Office seeks an administrative support specialist to manage case files, answer calls, and schedule inspections. You will assist citizens daily and coordinate with inspectors to ensure timely life-safety reviews.

The role requires attention to detail, strong communication, and proficiency with Word/Excel. Bilingual Spanish is a plus; a valid driver’s license is required.

The county offers a comprehensive benefits package and equal opportunity employment.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of related experience.
• Strong computer and typing skills (40 WPM), Microsoft Word/Excel experience.
• Excellent verbal and written communication; strong interpersonal skills.
• Public relations capability; organized and able to multitask under deadlines.
• Spanish bilingualism preferred.
• Valid driver's license.

Responsibilities

• Creates case and incident files and reports; compiles information for a complete file.
• Maintains office communication, answers phones, and relays messages.
• Assists county customers and citizens daily.
• Schedules inspections and life safety appointments; coordinates with inspectors.
• Creates/organizes/maintains project files; ensures accuracy of information.
• Processes plans and payments; maintains the plans log and updates customers.
• Responds to public records requests related to the Fire Marshal’s Office.
• Supports monthly reports and Records Management System data entry.
• Assists with emergency management duties as directed during local states of disaster.

Skills

Communication skills

Public relations

Organizational skills

Interpersonal skills

Bilingual Spanish (preferred)

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Typing 40 WPM

Job description

Responsibilities

• Creates case and incident files and reports; combines all information to create a complete case file.
• Maintains office communication and correspondence; answers phones, communicates messages to the appropriate recipient.
• Assists customers and citizens of the county daily.
• Schedules Inspectors and Investigators appointments and life safety inspections; communicates with the customer to schedule prompt inspections and meetings as needed per each inspector/investigator.
• Creates, organizes, and maintains files for records; creates new files for new projects and ensures the information is accurate.
• Processes plans and payments for the inspection division; ensures accurate plans log for plans received and communicates with customers for status updates.
• Responds to open records and any inquiries related to the Fire Marshal’s Office.
• Assists with monthly reports and entry into the Records Management System for the department.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Minimum Job Requirements

• High School Diploma/GED.
• 2 years job related experience.
• Good computer and typing skills (minimum 40 WPM), Experience with MicroSoft Word and Excel.
• Strong verbal and written communication skills; interpersonal skills and ability to deal effectively with others.
• Strong public relations skills; Good organizational skills, ability to prioritize own work and ability to complete assigned tasks within tight deadline, multi-tasker.
• Bi- lingual (Spanish) preferred.
• Valid Drivers License.

Salary Range

STARTING SALARY RANGE: $16.34 - $20.43 hourly based on qualifications

Closing Date

CLOSING DATE: Upon filling position

Benefits

• All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
• Full-time employees also enjoy a wide-range of great benefits.

Equal Opportunity Statement

Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification. For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit www.fbctx.gov/comply Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.

Marketing & Community

Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the “quality of life” for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here! Fort Bend County is looking for motivated people that love coming to work, dare to do their best, want to work with like-minded people, and help change the community.