Senior Network Employee Relations Manager

Amazon Inc.; Rock Tavern (NY); On-site; USD 127,000 - 172,000; Full time

Job summary

Amazon.com Services LLC seeks an Employee Relations Manager to proactively mitigate risks, advise field operations managers, and drive positive workplace relations across networks. The role requires heavy travel up to 50%, strong judgment, and the ability to lead large-scale projects while collaborating with HR and contractors.

You will analyze feedback, design training programs, and respond swiftly to crises, balancing strategic initiatives with on-the-ground needs in a high-volume, fast-paced

Qualifications

• 7+ years of employee relations, labor relations, or labor/employment law experience.
• Experience supporting large hourly workforces.
• Proficient with Microsoft Office applications (Excel, Word, PowerPoint, SharePoint).
• Bachelor's degree or equivalent required.

Responsibilities

• Detect and Mitigate Risks: apply ER expertise to identify trends, gaps, and challenges; develop risk-mitigating programs.
• Crisis Management: address partner issues under time constraints with sound judgment.
• Project Management: own large-scale, network-wide projects delivered on time.
• Analyze and Interpret Data: use data and anecdotes to build persuasive narratives and recommendations; measure success of programs.
• Communicate Effectively: produce high-quality written communications and deliver engaging training sessions.
• Collaborate: build relationships with stakeholders to influence change.
• Problem Solve: work independently in ambiguous situations to drive resolutions.
• Work at Scale: launch and manage mechanisms for entire networks.

Skills

Employee relations

Data analysis

MS Office

Hourly workforce experience

Project management

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC seeks an Employee Relations Manager to proactively mitigate risks, advise field operations managers, and drive positive workplace relations across networks. The role requires heavy travel up to 50%, strong judgment, and the ability to lead large-scale projects while collaborating with HR and contractors.

You will analyze feedback, design training programs, and respond swiftly to crises, balancing strategic initiatives with on-the-ground needs in a high-volume, fast-paced