Employee Relations Manager, Field Ops (Travel 50%)

Amazon Inc.; Riverside (CA); On-site; USD 127,000 - 172,000; Full time

Job summary

Amazon.com Services LLC is seeking an Employee Relations Manager to lead proactive and reactive efforts across Southern California sites, with travel up to 50%. The role requires strong analytical skills and the ability to influence field operations managers, HR, and contractors.

You will manage network-wide projects, develop trainings, and serve as a trusted source of truth regarding organizational values and practices.

Qualifications

• 7+ years of employee relations, labor relations, or labor/employment law experience.
• Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)
• Experience supporting large hourly workforces
• Experience analyzing and using metrics to identify improvements in employee relations
• Bachelor's degree or equivalent

Responsibilities

• Detect and Mitigate Risks: Identify trends, gaps, and challenges; implement solution-focused strategies.
• Crisis Management: Address crisis-oriented partner issues under time constraints.
• Project Management: Own large-scale, network-wide projects delivered on time.
• Analyze and Interpret Data: Use data and anecdotes to build persuasive narratives and recommendations.
• Communicate Effectively: Produce high-quality written communications and deliver engaging training.
• Collaborate: Build relationships with stakeholders to influence change.
• Problem Solve: Work independently in ambiguous situations to drive resolutions.
• Work at Scale: Launch and manage mechanisms for entire networks.

Skills

Employee relations

Data analysis

MS Office

Experience supporting large hourly |w-

Communication skills

Education

Bachelor's degree or equivalent

Tools

Excel

Word

SharePoint

PowerPoint

Job description

Amazon.com Services LLC is seeking an Employee Relations Manager to lead proactive and reactive efforts across Southern California sites, with travel up to 50%. The role requires strong analytical skills and the ability to influence field operations managers, HR, and contractors.

You will manage network-wide projects, develop trainings, and serve as a trusted source of truth regarding organizational values and practices.