Senior National Support Engineer Medical Informatics

Fujifilm; Madison (WI); Remote; USD 110,000 - 146,000; Full time

Job summary

Fujifilm Healthcare Americas Corporation is seeking a Distinguished National Support Engineer to provide top-tier technical leadership across its Healthcare Informatics product lines, including imaging and information systems. The role involves mentoring teams, triaging escalations with TAC and Development, and driving continuous improvement programs.

The position requires extensive Medical IT experience, strong problem-solving abilities, and the capacity to train and guide global teams, with

Qualifications

• Minimum 12 years of progressive experience in Medical IT and/or Imaging products.

Responsibilities

• Lead complex cross-functional technical investigations with Development, QA and Product Management.

Skills

Advanced troubleshooting

Technical leadership

Mentorship

Cross-functional teamwork

Excellent communication

Education

Bachelor’s Degree in a related field

Master’s Degree preferred

Tools

Docker or Kubernetes

VMware

Wireshark

SQL

Linux administration

Job description

Fujifilm Healthcare Americas Corporation is seeking a Distinguished National Support Engineer to provide top-tier technical leadership across its Healthcare Informatics product lines, including imaging and information systems. The role involves mentoring teams, triaging escalations with TAC and Development, and driving continuous improvement programs.

The position requires extensive Medical IT experience, strong problem-solving abilities, and the capacity to train and guide global teams, with