Senior National Medical Imaging Support Engineer

FUJIFILM Biotechnologies; United States; À distance; USD 110 000 - 146 000; Plein temps

Résumé du poste

FUJIFILM Healthcare Americas Corporation seeks a Distinguished National Support Engineer to provide top-level technical leadership across storage, PACS, VNA, and clinical information systems. You will evaluate, triage, and coordinate with development to ensure timely resolution of high-priority issues while documenting activities for TAC and upgrade teams.

The role requires mentoring, cross-functional collaboration, and on-call support, with ongoing training on new software releases and

Qualifications

• Extensive experience diagnosing and resolving complex medical IT issues.
• Ability to lead cross-functional investigations with Development, QA, and Product Management.
• Proven mentoring and training capabilities for TAC, Upgrade, and project teams.

Responsabilités

• Provide advanced technical leadership to the Enterprise Support team.
• Triage escalations, coordinate with Development, and drive resolution.
• Lead cross-functional investigations and publish Knowledge Base articles.
• Maintain expert knowledge of medical imaging products and standards.

Connaissances

Advanced troubleshooting

Technical leadership

Cross-functional collaboration

Mentorship

Formation

Bachelor's or Master’s in Computer Science or related field

Outils

Docker

Kubernetes

AWS

Azure

SQL

Linux

VMware

Description du poste

FUJIFILM Healthcare Americas Corporation seeks a Distinguished National Support Engineer to provide top-level technical leadership across storage, PACS, VNA, and clinical information systems. You will evaluate, triage, and coordinate with development to ensure timely resolution of high-priority issues while documenting activities for TAC and upgrade teams.

The role requires mentoring, cross-functional collaboration, and on-call support, with ongoing training on new software releases and