Senior National Fleet Dispatch Coordinator (Remote)

Cox Enterprises; Manchester (NH); Remote; USD 30,000 - 46,000; Full time

Benefits offered by this job

Overtime opportunities

Benefits package

Job summary

Cox Automotive - USA is seeking a Sr Dispatcher to join the Dispatch team, supporting nationwide fleet repairs and maintenance. This overnight position runs from 4:00 PM to 10:00 AM and offers remote work within the United States.

You will coordinate service events, dispatch technicians, manage vendor communications, and uphold service quality across markets, driving efficiency and customer satisfaction. The role requires 5+ years in dispatch or logistics, strong communication, and ability to

Qualifications

• High School Diploma/GED required with 5+ years dispatch/logistics experience.
• Strong written and verbal communication across teams and customers.
• Proven ability to manage multiple events in a fast-paced environment.

Responsibilities

• Coordinate service events from client request to repair completion.
• Dispatch technicians and manage vendor assignments to meet KPIs.
• Maintain accurate documentation in all systems for each event.
• Monitor ETA communications and proactively update customers and leadership.
• Collaborate with internal partners to resolve multi-party service issues.
• Ensure compliance with Cox Fleet policies and procedures.

Skills

Dispatch experience

Communication skills

Remote work ability

Education

High School Diploma/GED

5 years experience in dispatch/logistics

Tools

MS Office

Fleet management systems

Job description

Cox Automotive - USA is seeking a Sr Dispatcher to join the Dispatch team, supporting nationwide fleet repairs and maintenance. This overnight position runs from 4:00 PM to 10:00 AM and offers remote work within the United States.

You will coordinate service events, dispatch technicians, manage vendor communications, and uphold service quality across markets, driving efficiency and customer satisfaction. The role requires 5+ years in dispatch or logistics, strong communication, and ability to