Remote Overnight National Fleet Dispatcher

Cox Enterprises; Sioux Falls (SD); À distance; USD 30 000 - 46 000; Plein temps

Résumé du poste

Cox Automotive is seeking a Sr Dispatcher to oversee dispatch operations nationally. The role focuses on coordinating fleet repair and maintenance services, optimizing event workflows, and maintaining clear communication with customers and internal teams.

The position involves an overnight shift from 4:00 PM to 10:00 AM and offers remote work options within the United States. Candidates should have solid dispatch and logistics experience and be adept at navigating multi-market coordination.

Qualifications

• High School Diploma or GED and 5+ years in dispatch, scheduling, or logistics coordination.
• Strong knowledge of fleet operations and transportation logistics.

Responsabilités

• Coordinate service events from initial client request to repair completion.
• Assign work to technicians and manage events to meet time-based KPIs.
• Monitor open events across markets and communicate delays to customers and leadership.
• Ensure technicians receive required information and reassign incomplete events as needed.
• Maintain documentation in systems and follow escalation procedures.

Connaissances

Communication

Multitasking

Interpersonal skills

MS Office proficiency

Dispatch systems

Formation

High School Diploma/GED

Outils

MS Office

Dispatch software

Description du poste

Cox Automotive is seeking a Sr Dispatcher to oversee dispatch operations nationally. The role focuses on coordinating fleet repair and maintenance services, optimizing event workflows, and maintaining clear communication with customers and internal teams.

The position involves an overnight shift from 4:00 PM to 10:00 AM and offers remote work options within the United States. Candidates should have solid dispatch and logistics experience and be adept at navigating multi-market coordination.