Senior Fleet Dispatcher - Remote (Overnight)

Cox Enterprises; Lansing (MI); Teletrabalho; USD 30 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO accrual: 6.67 hours/month

7 paid holidays per year

Bereavement leave

Volunteer time off

Military leave

Parental leave

401(k) retirement plan

Resumo da oferta

Cox Automotive is seeking a National Dispatch Coordinator (Sr Dispatcher) to manage the full lifecycle of fleet repairs and maintenance across multiple markets. This overnight role requires strong judgment, industry knowledge, and cross‑functional coordination with internal teams, customers, and third‑party vendors.

Working remotely within the United States, you will model best practices, guide less experienced staff, and uphold Cox Fleet’s service standards.

Qualificações

• HS diploma or GED with 5 years’ dispatch/logistics experience or a higher degree with 3+ years in dispatch
• Experience in fleet maintenance operations and trucking/logistics standards
• Ability to coordinate across internal partners, customers and vendors

Responsabilidades

• Coordinate service events from start to finish—maintenance, towing, and unscheduled service
• Dispatch to optimize client outcomes and KPI targets
• Ensure timely information flow to technicians, customers and leadership
• Re‑assign incomplete events and monitor turnout and delays
• Collaborate with internal partners to resolve multi‑party service issues

Conhecimentos

Dispatch coordination

Multi-site coordination

MS Office

Fleet-management systems

Formação académica

HS Diploma/GED or higher

Ferramentas

MS Office

Dispatch/Fleet systems

Descrição da oferta de emprego

Cox Automotive is seeking a National Dispatch Coordinator (Sr Dispatcher) to manage the full lifecycle of fleet repairs and maintenance across multiple markets. This overnight role requires strong judgment, industry knowledge, and cross‑functional coordination with internal teams, customers, and third‑party vendors.

Working remotely within the United States, you will model best practices, guide less experienced staff, and uphold Cox Fleet’s service standards.