Senior National Dispatcher — Remote Fleet Operations

Cox Enterprises; Helena (MT); Remote; USD 30,000 - 46,000; Full time

Job summary

Cox Automotive is seeking a National Coordinator for Cox Fleet dispatch operations. The role oversees the full lifecycle of fleet repairs and maintenance across multiple markets, requiring professional judgment and cross‑functional coordination. This overnight position runs from 4:00 PM to 10:00 AM, with potential overtime based on demand.

The National Coordinator will model best practices, support peers, and uphold service quality while coordinating with customers and vendors nationwide.

Qualifications

• Education and Experience: High School Diploma/GED and 5 years’ experience in a related field; or alternative with 3+ years in dispatch/logistics.
• Knowledge of fleet maintenance operations and transportation logistics.
• Strong communication and multitasking abilities across remote teams.

Responsibilities

• Coordinate service events from request to completion with emphasis on KPIs.
• Dispatch to optimize repair and preventive maintenance across markets.
• Ensure timely updates to customers and internal stakeholders.

Skills

Communication

Multitasking

Interpersonal skills

Organizational skills

Dispatch experience

Education

High School Diploma or GED

Tools

MS Office

Dispatch systems

Job description

Cox Automotive is seeking a National Coordinator for Cox Fleet dispatch operations. The role oversees the full lifecycle of fleet repairs and maintenance across multiple markets, requiring professional judgment and cross‑functional coordination. This overnight position runs from 4:00 PM to 10:00 AM, with potential overtime based on demand.

The National Coordinator will model best practices, support peers, and uphold service quality while coordinating with customers and vendors nationwide.