National Fleet Dispatcher — Overnight, Remote

Cox Enterprises; Annapolis (MD); Remote; USD 30,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

401(k)

Job summary

Cox Automotive - USA is seeking a National Coordinator for dispatch operations, overseeing fleet repairs and maintenance nationwide. The role calls for coordinating across internal teams, customers, and third-party vendors, with an overnight shift schedule from 4:00 PM to 10:00 AM.

The ideal candidate will model best practices, mentor junior staff, and uphold high service quality. Remote work is possible within the country, with potential overtime based on demand.

Qualifications

• High School Diploma/GED and 5 years’ experience in a related field (dispatching, service scheduling, or logistics coordination).
• Working knowledge of fleet maintenance operations, trucking industry standards, and transportation logistics.

Responsibilities

• Coordinate service events and dispatch to optimize client outcomes.
• Manage lifecycle of preventative maintenance, towing, and unscheduled service across markets.
• Re-assign events and monitor KPIs to meet targets.
• Communicate proactively with customers and leadership about delays or issues.
• Ensure all vendors follow Cox Fleet policies and quality standards.
• Document interactions and escalate when needed.

Skills

Communication

Dispatch coordination

MS Office

Multitasking

Remote work

Education

High School Diploma/GED

Tools

Dispatch software

Fleet management systems

Job description

Cox Automotive - USA is seeking a National Coordinator for dispatch operations, overseeing fleet repairs and maintenance nationwide. The role calls for coordinating across internal teams, customers, and third-party vendors, with an overnight shift schedule from 4:00 PM to 10:00 AM.

The ideal candidate will model best practices, mentor junior staff, and uphold high service quality. Remote work is possible within the country, with potential overtime based on demand.