Senior MSP Technician: Advanced IT, Networks & Projects

TeamLogic IT, Inc.; Georgia; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

TeamLogic IT, Inc. is seeking a Managed IT Services (MSP) Level 3 Technician in Georgia. This role focuses on delivering high-quality IT support to SMBs, requiring strong technical skills and a customer-centric approach.

The ideal candidate should have 5+ years of IT experience, including strong knowledge of network management, system administration, and client interaction. The position offers flexibility in working hours and a collaborative environment for professional growth.

Qualifications

• 5+ years of IT support experience with a minimum of 2 years in a senior technician role.
• Proficient in Windows and Linux server environments and cloud platforms.
• Strong grasp of network protocols and cybersecurity best practices.

Responsibilities

• Provide advanced technical support and troubleshoot complex IT systems.
• Design and manage robust network solutions for clients.
• Lead IT projects, ensuring successful delivery and compliance.

Skills

Technical Expertise in Windows/Linux

Networking & Security

Problem-Solving Skills

Communication Skills

Project Management

Education

Bachelor's degree in IT or related field

CompTIA certifications

5 years of IT support experience

Tools

Remote Monitoring Management tools

Ticketing systems (e.g., Zendesk)

Documentation tools like Hudu/IT Glue

Job description

TeamLogic IT, Inc. is seeking a Managed IT Services (MSP) Level 3 Technician in Georgia. This role focuses on delivering high-quality IT support to SMBs, requiring strong technical skills and a customer-centric approach.

The ideal candidate should have 5+ years of IT experience, including strong knowledge of network management, system administration, and client interaction. The position offers flexibility in working hours and a collaborative environment for professional growth.