Senior Mortgage Lending Advisor & Team Coach

Aumni; Durham (NC); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

JPMorgan Chase is seeking a Senior Home Lending Advisor to guide clients through the home loan process and promote mortgage products. The role supports customers from application through closing, leveraging a team to deliver an outstanding experience and meet sales goals.

The candidate will collaborate with bankers, train branch staff, and stay current on FHA/VA guidelines while complying with regulatory requirements and internal policies.

Formación

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsabilidades

• Coach and mentor the branch team by providing training on products and services.
• Works together with bankers, meet with customers, and introduce new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Conocimientos

Mortgage lending

Sales experience

Real estate knowledge

FHA/VA guidelines

Educación

Bachelor's degree or equivalent in sales/real estate

Descripción del empleo

JPMorgan Chase is seeking a Senior Home Lending Advisor to guide clients through the home loan process and promote mortgage products. The role supports customers from application through closing, leveraging a team to deliver an outstanding experience and meet sales goals.

The candidate will collaborate with bankers, train branch staff, and stay current on FHA/VA guidelines while complying with regulatory requirements and internal policies.