Senior Mortgage Lending Advisor & Team Coach

JPMorganChase; Chesapeake (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Home Lending Advisor to serve as the primary contact for clients throughout the loan lifecycle. You will promote home lending products, ensure regulatory compliance, and collaborate with the Home Lending team to grow mortgage originations.

The role emphasizes deep product knowledge and customer-focused financial guidance in a dynamic retail banking environment. The position requires a strong background in mortgage lending, sales experience in retail banking,

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Mortgage lending experience

Retail banking sales

Real estate market knowledge

Excellent communication skills

FHA/VA/FNMA/FHLMC guidelines knowledge

Education

Bachelor's degree or equivalent work experience in sales and/or real estate

Tools

FHA guidelines

VA guidelines

FNMA guidelines

FHLMC guidelines

Job description

JPMorgan Chase is seeking a Senior Home Lending Advisor to serve as the primary contact for clients throughout the loan lifecycle. You will promote home lending products, ensure regulatory compliance, and collaborate with the Home Lending team to grow mortgage originations.

The role emphasizes deep product knowledge and customer-focused financial guidance in a dynamic retail banking environment. The position requires a strong background in mortgage lending, sales experience in retail banking,