Senior Mortgage Lending Advisor

Testing Site - JPMC; Birmingham (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

JPMorgan Chase seeks a Senior Home Lending Advisor to guide clients through the mortgage loan process and be a trusted contact throughout the loan lifecycle. You will collaborate with branch teams and bankers to promote products, ensuring an exceptional customer experience through coordinated marketing and outreach efforts.

The role emphasizes deep product knowledge, regulatory compliance, and the ability to advise customers based on financial needs and goals.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of local real estate market and market conditions.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works with bankers, meets with customers and introduces new clients to bankers for additional products and services.
• Collaborates with the team to create an outstanding customer experience using marketing efforts and digital channels.
• Develops strong partnerships with retail branches to promote mortgage loan originations in footprint territories.
• Builds role as the internal and external mortgage expert and maintains relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and product knowledge.

Skills

Mortgage lending

Sales experience

Retail banking

Communication

Education

Bachelor's degree or equivalent in sales/real estate

Job description

JPMorgan Chase seeks a Senior Home Lending Advisor to guide clients through the mortgage loan process and be a trusted contact throughout the loan lifecycle. You will collaborate with branch teams and bankers to promote products, ensuring an exceptional customer experience through coordinated marketing and outreach efforts.

The role emphasizes deep product knowledge, regulatory compliance, and the ability to advise customers based on financial needs and goals.