Senior Mortgage Lending Advisor & Team Coach

Testing Site - JPMC; Batavia (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Home Lending Advisor in Chase Home Lending to guide clients through the mortgage process as the primary contact from application to loan closing. The role emphasizes regulatory compliance, product knowledge, and exceptional service within the local market.

The position collaborates with bankers to cross-sell, train branches, and promote mortgage originations while ensuring a superior customer experience and financial responsibility.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise.

Skills

Communication skills

Sales experience

Mortgage lending

Real estate knowledge

Regulatory guidelines

Education

Bachelor's degree or equivalent

Tools

Windows OS

Job description

JPMorgan Chase is seeking a Senior Home Lending Advisor in Chase Home Lending to guide clients through the mortgage process as the primary contact from application to loan closing. The role emphasizes regulatory compliance, product knowledge, and exceptional service within the local market.

The position collaborates with bankers to cross-sell, train branches, and promote mortgage originations while ensuring a superior customer experience and financial responsibility.