Senior Mortgage Lending Advisor & Team Coach

Testing Site - JPMC; Melville (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

JPMorgan Chase in New York is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the life of the loan. You will ensure regulatory compliance while marketing Chase's home lending products and supporting growth across the team.

You will guide clients toward homeownership, mentor team members, and collaborate with bankers to optimize mortgage originations in footprint territories. Strong communication and FHA/VA guidelines knowledge are essential.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
• FHA/VA sales experience.
• Marketing, promoting, relationship building, and consulting skills.
• Intermediate PC skills in a Windows environment.

Responsibilities

• Coach and mentor the branch team by providing training on products and services.
• Works with bankers, meet with customers, and introduce new clients to bankers for additional products and services.
• Collaborates with team to create an outstanding customer experience via marketing efforts.
• Develops strong partnerships with retail branches to promote mortgage loan originations.
• Builds role as internal and external mortgage expert and maintains relationships.
• Exhibits consultative skills to provide recommendations based on financial analysis and customer needs.

Skills

Mortgage lending

Retail banking sales

Real estate market knowledge

Communication skills

FHA/VA guidelines

NMLS knowledge

Education

Bachelor's degree or equivalent work experience in sales and/or real estate

Tools

NMLS familiarity

Job description

JPMorgan Chase in New York is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the life of the loan. You will ensure regulatory compliance while marketing Chase's home lending products and supporting growth across the team.

You will guide clients toward homeownership, mentor team members, and collaborate with bankers to optimize mortgage originations in footprint territories. Strong communication and FHA/VA guidelines knowledge are essential.