Senior Mortgage Advisor & Team Coach

JPMorgan Chase & Co.; Westfield (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Home Lending Advisor to act as the primary contact for home lending customers throughout the loan lifecycle.

You will guide clients through the mortgage process, collaborate with bankers, and promote products while ensuring regulatory compliance. The role demands strong communication, real estate market knowledge, and a consultative sales approach to help clients achieve homeownership goals.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coach and mentor the branch team by providing training on products and services.
• Works together with bankers, meet with customers, and introduce new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations within footprint territories.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise.

Skills

Mortgage lending

Retail banking sales

Real estate market knowledge

Communication skills

FHA/VA guidelines knowledge

Education

Bachelor's degree or equivalent

Job description

JPMorgan Chase & Co. is seeking a Senior Home Lending Advisor to act as the primary contact for home lending customers throughout the loan lifecycle.

You will guide clients through the mortgage process, collaborate with bankers, and promote products while ensuring regulatory compliance. The role demands strong communication, real estate market knowledge, and a consultative sales approach to help clients achieve homeownership goals.