Senior Mortgage Lending Expert & Team Coach

JPMorganChase; Akron (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan lifecycle within Chase Home Lending. You will support clients by leveraging product knowledge, regulatory compliance, and a client-first mindset to drive mortgage origination and customer satisfaction.

You will join a high-energy team dedicated to guiding clients toward homeownership while partnering with branch bankers and marketing resources to grow mortgage business across

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations within footprint territories.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and knowledge of customer needs.

Skills

Mortgage lending

Sales experience

Customer service

Communication skills

Education

Bachelor's degree or equivalent experience

Job description

JPMorgan Chase is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan lifecycle within Chase Home Lending. You will support clients by leveraging product knowledge, regulatory compliance, and a client-first mindset to drive mortgage origination and customer satisfaction.

You will join a high-energy team dedicated to guiding clients toward homeownership while partnering with branch bankers and marketing resources to grow mortgage business across