Senior Mortgage Lending Advisor

JPMorganChase; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Home Lending Advisor to guide clients through the home loan journey in Austin, TX. You will partner with bankers to grow mortgage originations and deliver an outstanding customer experience while staying compliant with regulatory requirements.

You will mentor branch teams, provide product training, and leverage Chase marketing programs to connect customers with the right solutions. This role emphasizes deep mortgage knowledge and strong client relationships.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories).
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.

Skills

Mortgage lending

Sales experience

Real estate market knowledge

Communication skills

FHA/VA guidelines

Education

Bachelor's degree or equivalent work experience in sales and/or real estate

Tools

Windows PC skills

Job description

JPMorgan Chase is seeking a Senior Home Lending Advisor to guide clients through the home loan journey in Austin, TX. You will partner with bankers to grow mortgage originations and deliver an outstanding customer experience while staying compliant with regulatory requirements.

You will mentor branch teams, provide product training, and leverage Chase marketing programs to connect customers with the right solutions. This role emphasizes deep mortgage knowledge and strong client relationships.