Senior Mobile Expert - Elite Customer Care & Tech Solutions

T-Mobile; Oklahoma City (OK); On-site; USD 32,959 - 46,941; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Employee stock purchase plan

Job summary

T-Mobile is seeking a Sr Mobile Expert in Oklahoma City to deliver outstanding customer experiences leveraging retail expertise. This role involves resolving customer issues with cutting-edge tools, ensuring seamless interactions, and contributing to a team-based culture. Candidates need a High School diploma and a strong retail background.

Responsibilities include selling products tailored to customer needs and providing training to new associates. T-Mobile offers competitive compensation starting at $29/hour plus annual incentives and an extensive benefits package including medical, dental, vision insurance, and more.

Qualifications

• Excellent customer service skills necessary to deliver a world class shopping experience.
• Retail experience in a high volume environment and ability to adapt to varied work conditions.
• Strong organizational, communication, and detail-oriented skills.

Responsibilities

• Sell suitable products and services based on customer needs.
• Resolve customer issues in one interaction using in-store systems.
• Complete ongoing training to maintain current knowledge and skills.

Skills

Customer Service skills

Retail experience

Strong organization

Mathematics

Problem-solving skills

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Sr Mobile Expert in Oklahoma City to deliver outstanding customer experiences leveraging retail expertise. This role involves resolving customer issues with cutting-edge tools, ensuring seamless interactions, and contributing to a team-based culture. Candidates need a High School diploma and a strong retail background.

Responsibilities include selling products tailored to customer needs and providing training to new associates. T-Mobile offers competitive compensation starting at $29/hour plus annual incentives and an extensive benefits package including medical, dental, vision insurance, and more.