Senior Merchant Growth Manager, Enterprise Drive

Doordashusa; Tempe (AZ); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Health, dental, vision benefits

Job summary

DoorDash is seeking a Sr. Merchant Success Manager for Drive to lead growth plans for Franchise Groups and manage day-to-day execution. You will combine data analysis, relationship management, and operational excellence to optimize partner experiences.

Report into a US Franchise Sales - Restaurants Manager within our Enterprise org. You’ll collaborate cross-functionally, leverage AI-informed insights, and drive strategy in a fast-paced environment.

Qualifications

• 3–5+ years of experience in consulting, client success, account management, or sales.
• Proven success working in cross-functional teams to build creative solutions.
• Expert communication and interpersonal skills.

Responsibilities

• Strategize growth with Franchise Groups/Brands and lead day-to-day execution.
• Develop and foster relationships with C-suite and ops leads for best-in-class partnerships.
• Drive operational improvements and ensure high-quality, efficient experiences for franchisees.

Skills

Client success

Cross-functional collaboration

Clear communication

Education

Bachelor’s degree

Tools

Salesforce

Job description

DoorDash is seeking a Sr. Merchant Success Manager for Drive to lead growth plans for Franchise Groups and manage day-to-day execution. You will combine data analysis, relationship management, and operational excellence to optimize partner experiences.

Report into a US Franchise Sales - Restaurants Manager within our Enterprise org. You’ll collaborate cross-functionally, leverage AI-informed insights, and drive strategy in a fast-paced environment.