Restaurant Partner Growth Manager

jobr.pro; Los Angeles (CA); Hybrid; USD 35,927 - 52,899; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

Medical, dental, and vision benefits

Paid time off and sick leave

Job summary

DoorDash is seeking a Merchant Success Manager to support and grow our SMB restaurant partners. You will manage relationships with approximately 75 merchants, guiding them to optimize their performance on our platform through data-driven strategies, high-volume outreach, and regular communication.

The ideal candidate has a strong background in client-facing sales roles, and is skilled at using data to inform decision-making. This position offers opportunities for commission and a comprehensive benefits package.

Qualifications

• 2+ years in client-facing sales roles, increasing customer satisfaction and retention.
• Experience in outbound sales and account management.
• Strong proficiency in Salesforce or similar CRM tools.

Responsibilities

• Manage a focused book of approximately 75 merchants.
• Make high-volume outbound dials to existing merchants.
• Deliver and present quarterly business reviews to merchants.

Skills

Client-facing sales experience

Customer satisfaction

Product adoption

Outbound sales

Account management

Empathy with customer needs

Data-driven decision making

Goal-oriented

AI fluency

Tools

Salesforce

Google Sheets

Microsoft Excel

Job description

DoorDash is seeking a Merchant Success Manager to support and grow our SMB restaurant partners. You will manage relationships with approximately 75 merchants, guiding them to optimize their performance on our platform through data-driven strategies, high-volume outreach, and regular communication.

The ideal candidate has a strong background in client-facing sales roles, and is skilled at using data to inform decision-making. This position offers opportunities for commission and a comprehensive benefits package.