Senior Medical Support Supervisor – Patient Care

U.S. Department of Veterans Affairs; Portland (OR); Sur place; USD 52 000 - 70 000; Plein temps

Résumé du poste

VA Portland Health Care System in Portland, OR seeks a Supervisory Medical Support Assistant (MSA) to lead patient support staff in a clinic setting. The role includes supervising intake, indexing of health information, and coordinating with PC and Vista applications to ensure efficient operations.

The incumbent will apply advanced supervisory skills, contribute to staff development, and maintain high standards of patient service while working within VA policies and procedures.

Qualifications

• High school diploma or equivalent required.
• Proficiency in English as per 38 U.S.C. 7403.
• One year of creditable experience; KSAs as outlined for GS-08.

Responsabilités

• Plan and direct programs at medical centers and satellite outpatient clinics.
• Exercise full supervisory responsibilities over the health information intake and indexing duties.
• Interface with PC and Vista applications to manage administrative processes.
• Collaborate with teams to ensure quality and continuity of care.

Connaissances

Advanced knowledge of managing patient

Customer service and interpersonal

Formation

High school diploma / GED

Outils

PC applications

Vista applications

Description du poste

VA Portland Health Care System in Portland, OR seeks a Supervisory Medical Support Assistant (MSA) to lead patient support staff in a clinic setting. The role includes supervising intake, indexing of health information, and coordinating with PC and Vista applications to ensure efficient operations.

The incumbent will apply advanced supervisory skills, contribute to staff development, and maintain high standards of patient service while working within VA policies and procedures.