Lead Medical Support Administrator – Patient Care

U.S. Department of Veterans Affairs; Dallas (TX); On-site; USD 55,000 - 73,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an experienced MSAs or equivalent administrative patient support staff to plan, direct, and control the full range of clerical work related to care and treatment in inpatient units, clinics, and related offices at VA facilities.

The role requires at least six months of clerical or administrative experience or one year of higher education, with possible grandfathering provisions for current VA employees.

Qualifications

• Six months experience of clerical, office, customer service, or other administrative work indicating ability to acquire needed skills.
• One year of education above high school; or equivalent experience/education combination acceptable for entry level.
• Grandfathering provision may apply for current VA employees in this occupation.

Responsibilities

• Provide full range of administrative and supervisory duties to subordinate MSA staff in a patient support setting.
• Collaborate with internal/external customers to ensure quality care and compliance with policies.
• Provide briefings, orientations, staff development, and training in a patient support setting.
• Manage fiscal matters, forecast resource and equipment needs, and identify budget needs.
• Lead patient support staff in a clinic with independent decision making within a complex system.

Skills

Administrative supervision

Customer service

Team leadership

Staff development

Budget forecasting

Education

Six months clerical/administrative experience

One year above high school

Job description

U.S. Department of Veterans Affairs is seeking an experienced MSAs or equivalent administrative patient support staff to plan, direct, and control the full range of clerical work related to care and treatment in inpatient units, clinics, and related offices at VA facilities.

The role requires at least six months of clerical or administrative experience or one year of higher education, with possible grandfathering provisions for current VA employees.