Senior Medical Support Coordinator

Veterans Health Administration; West Palm Beach (FL); On-site; USD 59,000 - 77,000; Full time

Job summary

The West Palm Beach VA Medical Center, part of the Veterans Health Administration, seeks a Lead Medical Support Assistant to manage scheduling, patient flow, and clinic coverage in ambulatory care. The role supports multiple clinics and inpatient wards, ensuring efficient use of resources and adherence to privacy and regulatory standards.

Ideal candidates will have expert knowledge of MSA duties, experience with VISTA/CPRS/Excel/Word, and the ability to coordinate coverage, monitor priorities,

Qualifications

• Transcript required if you base qualifications on education.
• Foreign education requires a Certificate of Foreign Equivalency with transcript.
• Education recognized by the U.S. Department of Education may be used.

Responsibilities

• Monitors work progress and adjusts priorities daily.
• Schedules and coordinates patient appointments across clinics.
• Provides coverage for MSAs when needed.
• Reports performance, progress, and training needs to supervisor.

Skills

Scheduling

Order entry

Medical records navigation

Tools

VISTA

CPRS

Excel

Word

Job description

The West Palm Beach VA Medical Center, part of the Veterans Health Administration, seeks a Lead Medical Support Assistant to manage scheduling, patient flow, and clinic coverage in ambulatory care. The role supports multiple clinics and inpatient wards, ensuring efficient use of resources and adherence to privacy and regulatory standards.

Ideal candidates will have expert knowledge of MSA duties, experience with VISTA/CPRS/Excel/Word, and the ability to coordinate coverage, monitor priorities,