Senior Medical Support Operations Supervisor

U.S. Department of Veterans Affairs; Marion (IL); On-site; USD 64,000 - 84,000; Full time

Job summary

The Marion, IL VA Medical Center is accepting applications for a Supervisory Medical Support Assistant (Nursing Operations Department) with the VA. The incumbent supervises MSA staff and leads patient support operations in inpatient and outpatient settings.

Responsibilities include evaluating staff performance, resolving complex issues to ensure patient services, and preparing management reports from data. Telework is authorized on an ad hoc basis; schedule is Mon-Fri 7:30-4:00.

Qualifications

• Plans and directs programs at medical centers and outpatient clinics.
• Fully responsible for supervising subordinate MSA staff.
• Makes final hiring decisions and evaluates performance.

Responsibilities

• Evaluate subordinate staff performance and resolve complex problems.
• Assess new products, equipment, and systems for improvements.
• Prepare reports by extracting and analyzing data for senior management.

Skills

Supervisory experience

Staff management

Job description

The Marion, IL VA Medical Center is accepting applications for a Supervisory Medical Support Assistant (Nursing Operations Department) with the VA. The incumbent supervises MSA staff and leads patient support operations in inpatient and outpatient settings.

Responsibilities include evaluating staff performance, resolving complex issues to ensure patient services, and preparing management reports from data. Telework is authorized on an ad hoc basis; schedule is Mon-Fri 7:30-4:00.