Senior Medical Secretary & Scheduling Lead

NYU Langone Health; West Palm Beach (FL); Sur place; USD 42 000 - 65 000; Plein temps

Résumé du poste

NYU Langone Florida is seeking a Senior Medical Secretary to support daily practice operations in West Palm Beach, FL. You will coordinate patient visits and procedures, manage calls and messages, and ensure accurate scheduling and documentation within the EPIC system.

The role emphasizes collaboration with physicians and staff, maintaining patient confidentiality, and upholding NYU Langone Health's service standards while supporting access and records management.

Qualifications

• High School diploma required.
• Three years of relevant medical clerical experience.
• Must include prior physician practice experience and knowledge of medical terminology.
• Light, accurate keyboarding skills required.
• Excellent organizational, interpersonal and communications skills required.

Responsabilités

• Schedules appointments for visits, treatments, and surgical procedures.
• Reviews appointment confirmation responses and manages waitlists.
• Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms.
• Obtains authorizations for services as needed.
• Answers calls and takes messages; routes to appropriate contact.
• Handles faxes and mail.
• Prepares standard letters and forms as needed.
• Performs other duties as needed.
• Schedule surgeries in EPIC; manage daily schedule and OR template; create/send calendar invites.
• Discuss surgical appointment details including patient arrival time and fasting instructions.
• Scan documents related to surgical appointments and ensure EPIC has labs, clearance, EKG, etc.
• Promote patient experience standards and service CARES principles.
• Assist with registration and office policy training; guide less senior staff.

Connaissances

Medical terminology

Organizational skills

Communication skills

Keyboarding

Interpersonal skills

Formation

High School diploma

Outils

EPIC

Description du poste

NYU Langone Florida is seeking a Senior Medical Secretary to support daily practice operations in West Palm Beach, FL. You will coordinate patient visits and procedures, manage calls and messages, and ensure accurate scheduling and documentation within the EPIC system.

The role emphasizes collaboration with physicians and staff, maintaining patient confidentiality, and upholding NYU Langone Health's service standards while supporting access and records management.