Medical Secretary & Patient Access Coordinator

NYU Langone Health; West Palm Beach (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

NYU Langone Health in West Palm Beach, FL, is seeking a Medical Secretary (FGP) to support daily practice operations, schedule patient visits and procedures, and manage provider calendars within EPIC.

The role requires strong administrative skills, excellent communication, and attention to detail to ensure smooth patient access and accurate documentation. This is a full-time position with collaboration across physicians, nurses, and staff.

Qualifications

• High School diploma minimum with at least one year of physician practice experience.
• Strong communication, organizational, and multitasking abilities.
• Proficiency with EPIC EHR and Microsoft Office required.

Responsibilities

• Schedules patient visits, procedures, and treatments.
• Reviews confirmations, manages waitlists, and communicates with patients about upcoming visits.
• Obtains authorizations for services and routes messages to appropriate staff.
• Maintains physician calendars, handles calls, faxes, mail, and documentation in EPIC.
• Ensures patient access standards and collaborates with site staff to improve the patient experience.

Skills

Administrative support

Communication

Attention to detail

Teamwork

Education

High School diploma

1 year physician practice experience

Tools

EPIC EHR

Microsoft Office

Job description

NYU Langone Health in West Palm Beach, FL, is seeking a Medical Secretary (FGP) to support daily practice operations, schedule patient visits and procedures, and manage provider calendars within EPIC.

The role requires strong administrative skills, excellent communication, and attention to detail to ensure smooth patient access and accurate documentation. This is a full-time position with collaboration across physicians, nurses, and staff.