Medical Office Concierge & Scheduler

NYU Langone Florida; West Palm Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

NYU Langone Florida in West Palm Beach, FL, seeks a Medical Secretary (FGP) to support daily practice operations. The role involves scheduling patient visits and procedures, handling patient calls, and maintaining provider schedules with attention to HIPAA and patient experience.

Proficiency with EPIC EHR and strong communication are required. Responsibilities include managing appointment confirmations, waitlists, and non-clinical patient instructions, while collaborating with physicians,

Qualifications

• High School diploma and 1 year physician practice experience.
• Strong organizational and documentation skills.
• Excellent written and verbal communication.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Reviews appointment confirmation responses and manages waitlists.
• Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms.
• Obtains authorizations for services as needed.
• Answers calls and takes messages; routes them to appropriate contact.

Skills

Communication

Organization

Multitasking

Patient interaction

Microsoft Office

Education

High School diploma

Tools

EPIC EHR

Job description

NYU Langone Florida in West Palm Beach, FL, seeks a Medical Secretary (FGP) to support daily practice operations. The role involves scheduling patient visits and procedures, handling patient calls, and maintaining provider schedules with attention to HIPAA and patient experience.

Proficiency with EPIC EHR and strong communication are required. Responsibilities include managing appointment confirmations, waitlists, and non-clinical patient instructions, while collaborating with physicians,