Front Desk Lead Medical Admin & Scheduling

NYU Langone Health; West Palm Beach (FL); On-site; USD 38,000 - 54,000; Full time

Job summary

NYU Langone Florida seeks a Secretary II for West Palm Beach ASC-Day Shift. You will manage front desk operations, greet patients, schedule appointments, verify insurance, and support onboarding of new staff.

This role emphasizes delivering a high-quality patient experience in a busy outpatient setting. The position requires a High School diploma and at least 3 years of secretarial/clerical experience, with strong organizational and communication abilities.

Qualifications

• High School diploma is required.
• Three years of secretarial/clerical experience.
• Light, accurate keyboarding skills required.
• Excellent organizational, interpersonal and communications skills.

Responsibilities

• Greets patients professionally both in person and on the phone.
• Answers patient questions and/or refers questions to the appropriate contact.
• Optimizes provider schedules and patient access by maintaining efficient scheduling templates.
• Promotes a positive patient experience in all interactions, in person or by phone or other media.
• Ensures availability of treatment information by retrieving and updating patient records.
• Verifies insurance information and collects data needed to schedule and bill for services.
• Maintains office inventory and equipment by anticipating supply needs and expediting orders.

Skills

Keyboarding

Organizational skills

Interpersonal skills

Communication skills

Education

High School diploma

Job description

NYU Langone Florida seeks a Secretary II for West Palm Beach ASC-Day Shift. You will manage front desk operations, greet patients, schedule appointments, verify insurance, and support onboarding of new staff.

This role emphasizes delivering a high-quality patient experience in a busy outpatient setting. The position requires a High School diploma and at least 3 years of secretarial/clerical experience, with strong organizational and communication abilities.