Medical Secretary: Patient Scheduling & Admin Support

NYU Langone Hospitals; West Palm Beach (FL); Hybrid; USD 36,000 - 52,000; Full time

Job summary

NYU Langone Florida is seeking a Medical Secretary to support daily practice operations in West Palm Beach. You will manage patient scheduling, coordinate with physicians, and handle front-desk communications to ensure smooth patient flow.

Key duties include appointment scheduling, chart preparation in EPIC, obtaining authorizations, and guiding patients with instructions and forms for upcoming visits. Excellent organizational and communication skills are essential to deliver outstanding patient

Qualifications

• High School diploma and at least one year of physician practice experience.
• Excellent organizational and communication skills.
• Proficient in EPIC EHR and patient data handling.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Reviews appointment confirmations and manages waitlists.
• Communicates instructions and forms to patients before visits.
• Obtains authorizations for services as needed.
• Answers calls and routes messages clearly and promptly.
• Releases medical records in compliance with HIPAA.

Skills

Scheduling

Patient communication

Office administration

EPIC EHR

Education

High School diploma

Tools

EPIC EHR

Job description

NYU Langone Florida is seeking a Medical Secretary to support daily practice operations in West Palm Beach. You will manage patient scheduling, coordinate with physicians, and handle front-desk communications to ensure smooth patient flow.

Key duties include appointment scheduling, chart preparation in EPIC, obtaining authorizations, and guiding patients with instructions and forms for upcoming visits. Excellent organizational and communication skills are essential to deliver outstanding patient