Senior Medical Scheduling & Care Coordination Assistant

U.S. Department of Veterans Affairs; Norristown (Montgomery County); On-site; USD 42,000 - 52,000; Full time

Job summary

The Advanced Medical Support Assistant role at the U.S. Department of Veterans Affairs supports the Scheduling Section and collaborates with the Patient Aligned Care Team to coordinate patient care. The position emphasizes scheduling, data entry, and communication across clinicians and departments.

Applicants may be referred while meeting basic requirements; no experience is mandatory, but demonstrated KSAs and familiarity with scheduling systems enhance candidacy.

Qualifications

• High school diploma or GED required.
• One year of relevant scheduling/administrative experience.
• Ability to collaborate with clinicians across multiple disciplines.
• Knowledge of medical terminology and care delivery processes.
• Ability to communicate effectively in writing, by phone, and in person.

Skills

Collaboration across disciplines

Prioritization & organization

Effective communication

Interdisciplinary care knowledge

Medical terminology

Scheduling-related processes

Education

High School Diploma / GED

Tools

Scheduling software

Job description

The Advanced Medical Support Assistant role at the U.S. Department of Veterans Affairs supports the Scheduling Section and collaborates with the Patient Aligned Care Team to coordinate patient care. The position emphasizes scheduling, data entry, and communication across clinicians and departments.

Applicants may be referred while meeting basic requirements; no experience is mandatory, but demonstrated KSAs and familiarity with scheduling systems enhance candidacy.