Senior Medical Support Assistant - Scheduling & Care Access

US-Department-of-Veterans-Affair; Paducah (KY); On-site; USD 45,000 - 60,000; Full time

Job summary

US Department of Veterans Affairs seeks an Advanced Medical Support Assistant in the Nursing Operations Department at the Paducah, KY VA Clinic. This GS-6 role supports scheduling, patient flow, and frontline admin tasks in a busy healthcare setting.

Qualifications include a high school diploma or GED, US citizenship, English proficiency, and the ability to work with clinical staff across disciplines. Emphasis on teamwork, prioritization, and accurate documentation.

Qualifications

• Advanced knowledge of the health care process including scheduling across interdisciplinary care delivery and community models.
• Advanced knowledge of policies and procedures affecting patient flow and care coordination.
• Advanced knowledge of medical terminology used by clinicians.
• Ability to collaborate with a wide range of medical clinicians to meet team goals.
• Ability to set priorities and organize work to meet deadlines.
• Ability to communicate effectively with internal and external customers in multiple formats.

Skills

Advanced scheduling knowledge

Interdisciplinary collaboration

Medical terminology

Effective communication

Prioritization

Education

High school diploma or GED

Job description

US Department of Veterans Affairs seeks an Advanced Medical Support Assistant in the Nursing Operations Department at the Paducah, KY VA Clinic. This GS-6 role supports scheduling, patient flow, and frontline admin tasks in a busy healthcare setting.

Qualifications include a high school diploma or GED, US citizenship, English proficiency, and the ability to work with clinical staff across disciplines. Emphasis on teamwork, prioritization, and accurate documentation.