Senior Medical Access & Scheduling Specialist

US-Department-of-Veterans-Affair; Fort Stockton (TX); On-site; USD 42,000 - 50,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Fort Stockton seeks an Advanced Medical Support Assistant (AMSA) to support HAS operations.

You will assist with patient access, schedule appointments, update demographics, and coordinate care across multiple clinics, delivering courteous service to veterans and their families. As part of a interdisciplinary team, you will use advanced clinic access principles, maintain electronic records, and monitor upcoming appointments while prioritizing patient

Qualifications

• High school diploma or equivalent.
• Proficient in spoken and written English.
• May qualify by Grandfathering Provision if applicable.
• No licensure/certification required.
• Foreign education may be considered.
• MSAs must communicate effectively with patients and team members.

Responsibilities

• Schedule and coordinate appointments across clinics.
• Assist with patient access and flow to support care delivery.
• Process patient information and maintain electronic records.
• Prepare and communicate important appointment details to patients.
• Monitor pre-appointment readiness and follow-up on needs.

Skills

Scheduling

Interdisciplinary coordination

Customer service

Electronic records

Education

High school diploma

Job description

The U.S. Department of Veterans Affairs in Fort Stockton seeks an Advanced Medical Support Assistant (AMSA) to support HAS operations.

You will assist with patient access, schedule appointments, update demographics, and coordinate care across multiple clinics, delivering courteous service to veterans and their families. As part of a interdisciplinary team, you will use advanced clinic access principles, maintain electronic records, and monitor upcoming appointments while prioritizing patient