Senior Medical Scheduling & Access Specialist

U.S. Department of Veterans Affairs; Fort Stockton (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

U.S. Department of Veterans Affairs invites applications for the Advanced Medical Support Assistant (AMSA) at the Ft. Stockton CBOC. The AMSA supports access to care, schedules appointments, collects demographics and insurance information, and delivers patient-focused administrative services within HAS.

The position emphasizes teamwork with interdisciplinary care delivery, clinic procedures, and maintaining accurate patient records in a busy outpatient setting.

Qualifications

• Experience in clerical or administrative office work.
• Experience with scheduling in appointment systems is preferred.
• Ability to communicate clearly with patients and care teams.

Responsibilities

• Assist with scheduling and coordinating patient appointments.
• Handle patient information and prepare administrative records.
• Provide customer service and support to the patient care team.

Skills

Customer service

Scheduling

Communication

Education

High school diploma or GED

Job description

U.S. Department of Veterans Affairs invites applications for the Advanced Medical Support Assistant (AMSA) at the Ft. Stockton CBOC. The AMSA supports access to care, schedules appointments, collects demographics and insurance information, and delivers patient-focused administrative services within HAS.

The position emphasizes teamwork with interdisciplinary care delivery, clinic procedures, and maintaining accurate patient records in a busy outpatient setting.