Senior Medical Office Administrator

1200 The General Hospital Corporation; Boston (MA); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Mass General Brigham is seeking a detail-oriented administrative professional to support clinical service operations. The role handles scheduling, check-in/out, and routine patient interactions under minimal supervision.

The position requires 3–5 years of office experience, strong MS Office skills, and the ability to manage multiple tasks in a fast-paced environment. Hybrid work location at 15 Parkman Street with standard day shifts is offered.

Qualifications

• High School Diploma or equivalent required.
• 3–5 years of office/clerical experience.
• Proficiency in MS Office suite.
• Strong written and verbal communication; attention to detail.

Responsibilities

• Perform routine administrative duties for a clinical service or physician practice.
• Schedule patient appointments and manage records; assist with inquiries.
• Process patient billing forms and scan documents into records.
• Serve as Super User for scheduling, registration, and billing systems.
• Provide training and guidance to staff in scheduling and billing tasks.
• Support daily activities of the practice staff in coordination with the supervisor.
• Handle co-payments when needed and manage messages related to referrals, prescriptions and test results.

Skills

MS Office

Outlook

Excel

PowerPoint

Office operations

Phone etiquette

Written communication

Time management

Proofreading

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking a detail-oriented administrative professional to support clinical service operations. The role handles scheduling, check-in/out, and routine patient interactions under minimal supervision.

The position requires 3–5 years of office experience, strong MS Office skills, and the ability to manage multiple tasks in a fast-paced environment. Hybrid work location at 15 Parkman Street with standard day shifts is offered.