Clinical Office Assistant II — Scheduling & Patient Support

Partner's Healthcare; Boston (MA); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Tuition reimbursement

MBTA pass discount

Job summary

Mass General Brigham is seeking an administrative assistant to support clinical operations in a hybrid work environment at 45 Francis Street. The role involves scheduling, check-in/out procedures, and handling routine inquiries to ensure smooth patient visits.

The candidate should have 2–3 years of office experience, proficiency with Office Suite, and strong communication skills. CMAA certification is preferred. Benefits include medical/dental/vision and retirement options.

Qualifications

• High School Diploma or Equivalent required.
• 2-3 years office experience required.
• CMAA certification preferred or data conversion experience.

Responsibilities

• Schedule and manage patient appointments and records.
• Greet patients and assist with check-in/check-out.
• Answer phones and handle routine inquiries; route messages.
• Process billing forms and scan documents to EMR/PM systems.
• Maintain organized patient folders and appointment schedules.

Skills

Office proficiency

Time management

Communication

Phone etiquette

Clerical tasks

Education

High School Diploma or Equivalent

Tools

MS Office

Job description

Mass General Brigham is seeking an administrative assistant to support clinical operations in a hybrid work environment at 45 Francis Street. The role involves scheduling, check-in/out procedures, and handling routine inquiries to ensure smooth patient visits.

The candidate should have 2–3 years of office experience, proficiency with Office Suite, and strong communication skills. CMAA certification is preferred. Benefits include medical/dental/vision and retirement options.