Patient Services Scheduler II — Hybrid

Mass General Brigham; United States; Hybrid; USD 37,000 - 52,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Assistant to support clinical service operations with a mix of administrative and clerical duties. The role includes scheduling, check-in/out, patient communication, and basic billing tasks.

The position requires a High School Diploma or equivalent, CMAA preferred, and 2–3 years of office experience. The role is hybrid with standard 40-hour weeks and base pay in the posted range; benefits and professional development opportunities are noted.

Qualifications

• Proficiency with Office Suite and general office procedures.
• Ability to manage multiple tasks and time effectively.
• Clear written and spoken communication.
• Well-organized with strong time-management skills.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients; answer phones and schedule inquiries.
• Process patient billing forms and scan documents to medical records.
• Handle messages related to prior authorizations, prescriptions, and test results.
• Provide training and support in scheduling, registration, and billing systems.

Skills

Office suite

Time management

Communication

Organization

Education

High School Diploma

Tools

Phone system

Job description

Mass General Brigham is seeking an Administrative Assistant to support clinical service operations with a mix of administrative and clerical duties. The role includes scheduling, check-in/out, patient communication, and basic billing tasks.

The position requires a High School Diploma or equivalent, CMAA preferred, and 2–3 years of office experience. The role is hybrid with standard 40-hour weeks and base pay in the posted range; benefits and professional development opportunities are noted.