Senior Medical Front Desk & Insurance Clerk

CommUnityCare; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

CommUnityCare is seeking a Medical Administrative Clerk to serve as the first point of contact for patients, staff and visitors at the Austin clinic. You will handle front‑end check‑in, phone triage, and basic administrative tasks.

The role requires strong customer service, HIPAA compliance, and proficiency with Microsoft Office and Epic EMR. You will support registration, scheduling, billing inquiries, and site operations including during closures or emergencies.

Qualifications

• Must have high school diploma or equivalent.
• Experience in registration or front office in healthcare setting.
• Knowledge of HIPAA and patient privacy.

Responsibilities

• Open front office and perform front‑end processing.
• Process end-of-day deposits and documentation.
• Assist with patient registration, scheduling, and billing inquiries.
• Serve as primary/secondary contact for IT and vendors; SPOC on site.
• Support remote work during site closures or emergencies.

Skills

Customer service

HIPAA compliance

Microsoft Office

Epic EMR basics

Education

High School Diploma

Tools

Epic EMR

Job description

CommUnityCare is seeking a Medical Administrative Clerk to serve as the first point of contact for patients, staff and visitors at the Austin clinic. You will handle front‑end check‑in, phone triage, and basic administrative tasks.

The role requires strong customer service, HIPAA compliance, and proficiency with Microsoft Office and Epic EMR. You will support registration, scheduling, billing inquiries, and site operations including during closures or emergencies.