Patient Services Front Desk Administrator

CommUnityCare Health Centers; Pflugerville (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

CommUnityCare Health Centers in Pflugerville, TX seeks a Front Desk Administrative Clerk to serve as the first point of contact for patients, staff and guests, and to handle all front office duties.

You will schedule appointments, verify insurance, collect co-pays, and input patient data into the EMR system, ensuring accuracy and HIPAA compliance. This role requires strong customer service and teamwork in a fast-paced clinic environment.

Qualifications

• Demonstrates excellent customer service and courtesy.
• Strong verbal and written communication, including phone and email etiquette.
• Able to multitask and work both independently and in a team.

Responsibilities

• Open front office and handle welcome/check-in duties.
• Greet patients and assist with scheduling accurately.
• Enter patient demographics and insurance data into EMR systems.
• Verify insurance and explain options including self-pay and programs.
• Collect co-pays/deductibles and balance end-of-day cash drawer.
• Maintain HIPAA confidentiality and patient data integrity.

Skills

Customer service

Verbal & written communication

Independent multitasking

Problem solving

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

CommUnityCare Health Centers in Pflugerville, TX seeks a Front Desk Administrative Clerk to serve as the first point of contact for patients, staff and guests, and to handle all front office duties.

You will schedule appointments, verify insurance, collect co-pays, and input patient data into the EMR system, ensuring accuracy and HIPAA compliance. This role requires strong customer service and teamwork in a fast-paced clinic environment.