Clinic Front Desk & Patient Services Specialist

CommUnityCare; Pflugerville, Northern (TX, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

CommUnityCare is seeking a front desk administrative specialist in Pflugerville to be the first contact for patients, staff, and guests. You will handle check-in, verify demographics and insurance, and manage payments with accuracy.

Proficiency in Microsoft Office and HIPAA compliance is required, along with the ability to multitask in a fast-paced clinic environment, including occasional weekend hours as needed.

Qualifications

• High School Diploma or equivalent required.
• At least one year of administrative experience in a healthcare setting.
• Proficiency with Microsoft Office applications and basic EMR familiarity.

Responsibilities

• Open front office and manage duties.
• Welcome, greet, and assist patients courteously.
• Schedule appointments and verify demographics and insurance.
• Collect deposits or co-payments/deductibles per policy.
• Maintain patient registrations and ensure HIPAA compliance.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or Equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

CommUnityCare is seeking a front desk administrative specialist in Pflugerville to be the first contact for patients, staff, and guests. You will handle check-in, verify demographics and insurance, and manage payments with accuracy.

Proficiency in Microsoft Office and HIPAA compliance is required, along with the ability to multitask in a fast-paced clinic environment, including occasional weekend hours as needed.