Remote Medical Front Desk Lead & Insurance Specialist

communitycare-centralhealth; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

communitycare-centralhealth is seeking a Medical Administrative Clerk responsible for patient check-in and front desk duties, with strong HIPAA and insurance knowledge. You will support IT, vendor coordination, and event logistics while ensuring accurate registration and documentation.

The role requires at least one year in front office duties, with proficiency in Microsoft Office and Epic EMR. Occasional remote support may be needed during site closures, in a fast-paced healthcare setting.

Qualifications

• MINIMUM EDUCATION: High School Diploma or Equivalent
• MINIMUM EXPERIENCE: At least one year of experience in registration or front office duties in a dental, physician’s office, hospital emergency department, and/or urgent care setting.

Responsibilities

• Open front office and perform all related duties.
• End of day processing and deposits.
• Serve as primary/secondary contact for IT, vendors, and facilities.
• Support events, meetings, and team building activities.
• Provide remote administrative support during site closures.

Skills

Healthcare office concepts

Insurance verification procedures

Microsoft Office (Word, Excel, Outlook

HIPAA & Joint Commission guidelines

Customer service

Verbal and written communication

Epic EMR system knowledge

Education

High School Diploma or Equivalent

Tools

Epic EMR

Job description

communitycare-centralhealth is seeking a Medical Administrative Clerk responsible for patient check-in and front desk duties, with strong HIPAA and insurance knowledge. You will support IT, vendor coordination, and event logistics while ensuring accurate registration and documentation.

The role requires at least one year in front office duties, with proficiency in Microsoft Office and Epic EMR. Occasional remote support may be needed during site closures, in a fast-paced healthcare setting.