Senior Medical Admin & Remote Support Specialist

CommUnityCare Health Centers; Manor (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

CommUnityCare Health Centers seeks a Medical Administrative Clerk to support the clinic's front desk operations, patient check-in, and administrative tasks. You will work with the Administrative Supervisor to maintain efficient front-end processing, handle deposits, and coordinate with IT and vendors.

The role requires knowledge of HIPAA, insurance verification, and Epic EMR while delivering excellent customer service in a busy healthcare environment.

Qualifications

• Experience with healthcare office procedures and HIPAA compliance.
• Ability to verify insurance and determine coverage for patients.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Knowledge of Epic EMR work queues, in-basket and claims workflow.
• Strong customer service and clear verbal/written communication.
• Able to multitask in a fast-paced front office and work with a team.

Responsibilities

• Serve as first point of contact for patients, staff and guests at the clinic.
• Open front office and manage daily administrative tasks for patient check-in.
• Handle end-of-day processing and deposits as needed.
• Support training of clerks and coordinate with Administrative Supervisor.
• Act as SPOC for IT services and inventory reconciliation.
• Coordinate vendor contacts for site services and supplies.
• Assist with remote coverage for site closures or weather events.

Skills

Healthcare office concepts

Insurance verification procedures

Microsoft Office

HIPAA and Joint Commission guidelines

Customer service

Verbal and written communications

Epic EMR data metrics

Multitask and detail-oriented

Independent and team collaboration

Education

High School Diploma or Equivalent

Tools

Epic EMR

Job description

CommUnityCare Health Centers seeks a Medical Administrative Clerk to support the clinic's front desk operations, patient check-in, and administrative tasks. You will work with the Administrative Supervisor to maintain efficient front-end processing, handle deposits, and coordinate with IT and vendors.

The role requires knowledge of HIPAA, insurance verification, and Epic EMR while delivering excellent customer service in a busy healthcare environment.