Senior Medical Admin & Scheduling Specialist

UMass Memorial Health; Medway (MA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health is seeking a Secretary, Medical Admin Sr to provide advanced administrative support to physicians, staff, and patients in Medway, MA. The role includes scheduling, transcription, billing, and coordinating office operations while ensuring HIPAA compliance.

The ideal candidate will have 2 years in a medical office, proficiency in Microsoft Office and EHR systems, and strong organizational and communication skills.

Qualifications

• 2 years of experience in a medical office or healthcare setting.
• Proficiency in Microsoft Office Suite and EHR systems.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Patient Scheduling, Registration, and Coordination - schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing.
• Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
• Assists with new patient intake, including collecting demographic and insurance information.
• Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate.
• Billing and Financial Processing - collects patient copayments, processes payments, and maintains records for daily deposits.

Skills

Microsoft Office

Organizational skills

Communication skills

Customer service

Confidentiality

Multitasking

Education

High School diploma or equivalent

Medical secretary training (preferred)

Tools

EHR systems

Job description

UMass Memorial Health is seeking a Secretary, Medical Admin Sr to provide advanced administrative support to physicians, staff, and patients in Medway, MA. The role includes scheduling, transcription, billing, and coordinating office operations while ensuring HIPAA compliance.

The ideal candidate will have 2 years in a medical office, proficiency in Microsoft Office and EHR systems, and strong organizational and communication skills.