Senior Medical Admin & Scheduling Specialist

UMass Memorial Health; Worcester (MA); On-site; USD 23,000 - 43,000; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health is seeking a Secretary, Medical Admin Sr to provide advanced administrative support to physicians and clinical staff in a busy medical office in Worcester, MA. You will handle scheduling, registration, and coordination of inpatient and outpatient visits, while ensuring accurate billing and confidential records.

The role requires 2 years of healthcare front-office experience, proficiency with Microsoft Office and EHRs, and strong organizational and customer-service skills.

Qualifications

• 2 years of experience in a medical office or healthcare setting.
• Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing.
• Registers patients, verifies insurance coverage and eligibility, and secures referrals or authorizations.
• Assists with new patient intake and collects demographic and insurance information.
• Greets visitors and patients, provides information on procedures and policies, and ensures a professional experience.
• Transcribes medical reports and maintains patient charts and documentation in HIPAA-compliant systems.

Skills

Microsoft Office

Communication

Customer service

Organization

EHR systems

Education

High School Diploma

Medical secretary program

Tools

EHR Systems

Office Suite

Job description

UMass Memorial Health is seeking a Secretary, Medical Admin Sr to provide advanced administrative support to physicians and clinical staff in a busy medical office in Worcester, MA. You will handle scheduling, registration, and coordination of inpatient and outpatient visits, while ensuring accurate billing and confidential records.

The role requires 2 years of healthcare front-office experience, proficiency with Microsoft Office and EHRs, and strong organizational and customer-service skills.